Travelling with children
Travelling with a pram
If you have a pram, we recommend you either strap the infant into the pram, or remove them completely to board the train. Here are some safety tips:
- Keep a firm hold of your pram anywhere on stations and trains
- Apply the brakes when you’re on the platform or on the train
- Park your pram parallel to the yellow line, not pointing towards or away from the track
- Use a pram harness for extra safety
- Where possible, get on and off the train in full view of the guard
- If you require any assistance please don’t hesitate to approach CityRail staff. They are there to help you.
Request your free Pram Safety DVD at www.cityrail.info
Parents with children
- Please take care of children and never allow them to run around while waiting for the train
- When waiting for the train, everyone should stand behind the yellow line on the platform
- If children are wearing a school bag or backpack, be aware that the bag could still be over the yellow line even if their body isn’t
- When boarding the train, make sure that children and their bags are fully inside the carriage before the doors close
- Skating, skateboarding and bicycle riding are not allowed at stations or on trains.
Travelling in school groups
We recommend that only small groups (up to 20 children per one teacher/carer) travel together. Larger groups should not expect to travel together on one train. Smaller children should have a minimum of one carer/teacher per five children.
It is essential that carers/teachers help station staff by boarding the group as quickly and safely as possible.
Schools need to plan their travel well in advance of trips.
If you are planning on travelling in a school group, please contact your local CityRail station or visit www.cityrail.info
