Trainsmart

For school students

Code of Conduct for school students on CityRail trains and stations

In order to retain your school student Rail Pass, all students are to behave in a manner that ensures the safety and comfort of yourself and your fellow passengers.

Make sure you:

  • Obey all signage instructions on stations and trains
  • Respect the needs and comfort of other passengers
  • Behave safely at all times (e.g. avoid running or riding bikes, scooters or skates on stations and trains, keep off the train lines, keep arms, legs and other body parts inside the train, refrain from touching train doors, safety equipment or any part of a moving train)
  • Use non-offensive language and behave appropriately at all times on rail property (e.g. avoid swearing, spitting, fighting, throwing items and keep feet off seats)
  • Protect rail property and report graffiti and vandalism
  • Keep yourself and anything you are carrying clear of aisles, steps, thoroughfares and behind the yellow line on platforms
  • Take your rubbish with you and dispose of it thoughtfully
  • Follow the instructions of station staff, drivers, guards and transit officers
  • Carry your school Rail Pass during all school-related travel
  • Spread out along the platform to avoid overcrowding one carriage. Avoid boarding carriages that are already overcrowded
  • Allow other passengers to alight before boarding and then board the train without delay
  • Move inside the carriage and stand away from the doors during travel
  • Adhere to the law that bans all commuters from carrying knives, spray cans and permanent marker pens unless required for a lawful purpose
  • Adhere to the law that bans smoking and drinking alcohol on trains.

Your pass may be confiscated and you may receive a fine if you don't follow the rules.

List of possible fines

Offence

On-the-spot fine
(aged under 18)

Maximum penalty

Feet on seats

$100

$550

Travelling without a valid ticket

$50

$550

Not producing concession entitlement

$50

$550

Fail to give correct details

$100

$1,650

Dropping litter on train, station, or railway property

$200

$1,100

Offensive language, offensive behaviour or spitting

$400

$1,100

Smoking under any covered area on a station, any underground station or anywhere on a train

$300

$1,100

Forcing train doors open

$400

$5,500

Damage or vandalise railway property

$400

$2,200

Trespassing on railway land

$400

$5,500

Important information about your Rail Pass

Your school student Rail Pass comes with a few conditions. By accepting it, you are agreeing to abide by the Code of Conduct for students travelling by train.

Basically, you just need to consider other passengers so please read the following information and keep yourself and other people safe.

Your student Rail Pass is available at the beginning of each school year and valid until the end of that year. You can apply for a new or replacement pass through your college, school or local station. TAFE Student passes are issued for half year or full year, depending on enrolment.

Using your Rail Pass

  • First up, remember to carry your pass. CityRail station staff, transit officers and NSW Police officers can ask to see your pass at any time and if you don’t have a pass or a ticket you may be fined up to $550. Ouch!
  • Take notice of the stations shown on your pass because you can only use it to enter or exit at those stations
  • Don’t lend your pass to anyone – you’re the only person allowed to use it
  • If all the seats are full and an adult is standing, offer them your seat – don’t wait to be asked
  • If you have a school function on a weekend, you’ll need to buy a ticket. You can only use your pass for travel on journeys commencing before 7.00pm on school days, Monday to Friday
  • If a station has automatic gates, you must use them to enter and leave the station.
  • Keep your pass in top condition. Take care of your pass because if it’s damaged, it may not work at the automatic gates
  • If you have damaged or misused your pass, or if it’s lost or stolen, you’ll have to pay a replacement fee and buy a ticket until you receive a new pass
  • If the automatic gates damage your pass, or your pass stops working, ask CityRail station staff for assistance.

Stay safe by…

  • Standing behind the yellow line on the platform
  • Waiting for passengers to leave the train before you get on
  • Ensuring you get on and off the train in a way that’s safe for you and other passengers
  • Making sure you move inside the carriage in order to keep doorways clear
  • Never boarding a train or holding the door open after the whistle has blown
  • Never riding bicycles, skateboards or scooters on station platforms
  • Never playing with sporting equipment on the platform.

Be sure to…

  • Offer your seat to an adult if all the seats are full – don't wait to be asked
  • Be polite - Wait for all passengers to leave the train before you get on
  • Be aware of where you're standing – Remember, your backpack can bump into people behind you
  • Have a look at the carriage before you get on – If it's full, spread out along the platform and use different doors – you'll see your friends again later
  • Take care with your school bag – Make sure it's not in the way of other passengers or blocking the walkway or doors and keep it off the seat
  • Help others – keep an eye out for elderly people and those with disabilities. These people often travel by train and they could do with your help. Also people with babies in strollers or prams may appreciate a helping hand
  • Understand your behaviour counts – When you apply for your pass, you're giving permission for CityRail to show security camera footage to your school principal or teachers should you be caught misbehaving and breaching the Code of Conduct.

If you see something, say something

While travelling by train, if you see anything you think should be reported to CityRail, please tell the station staff, your parents or teachers. You can also call Transport Info on 131 500. If there is anything more you want to know, you can ask either your school or college administration office.

Or contact:
RailCorp Passes and Concessions
PO Box K349
Haymarket NSW 1238
Ph: 1300 302 130
Email: passes&concessions@railcorp.nsw.gov.au

Report it, don’t ignore it!

Crime prevention is everyone's responsibility.

If you know a person who graffitis or vandalises railway property then ring: Crime Stoppers on 1800 333 000, or the CityRail Security Hotline on 1800 657 926. You can remain anonymous if you wish.

If you see a person trespassing on the tracks, call the police on 000 – you could save their life.

www.crimestoppers.com.au

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